Privacy Policy

Last updated: Apr 29, 2024

The privacy policy constitutes a part of the ClosingDealz Terms of Service. The terms in this policy shall have the same value as in the Terms of Service except as otherwise provided herein.

The Privacy Policy is used to inform users of our visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use ClosingDealz Services.

If you choose to use ClosingDealz Services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

1. Changes to This Privacy Policy

We reserve the right to modify our Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our platform. Your continued use of ClosingDealz Services following these changes indicates your acceptance of the new terms.

2. Information we collect

To enhance your experience with our Services, we may require you to provide certain personally identifiable information, such as your first name, last name, email address, and organization name. This information will be utilized for user identification and communication purposes.

For processing purchases, we employ third-party service Stripe, without storing any of your payment details. However, we retain transaction data, including amounts, purchased items, purchase dates, and payment status, accessible under the billing history in your profile.

A core function of ClosingDealz is the management of lead data. When you import leads into our system, please be assured that this data is critical for the provision and improvement of our services. We fully recognize the sensitivity of such data and strictly limit its use to purposes within our organization, namely:

To enhance the functionalities and efficiency of our CRM platform.
To assist you in effectively organizing, tracking, and converting leads into successful deals.
To inform you about updates to our Services or provide you with support.

This lead data will remain exclusively within the ClosingDealz ecosystem unless explicit consent is obtained for any external use. We are dedicated to maintaining the confidentiality and integrity of your lead data.

3. How we use your information

We may use and disclose your personal information only as follows:

To identify you when you use ClosingDealz, to personalize your experience.
To improve our website and offer new features.
To allow us to better service you in responding to your questions.
To protect the safety or integrity of our platform, including to help prevent spam, fraud, security, or technical issues.
To send periodic emails regarding service updates. Each time we send you marketing materials, we give you the option to unsubscribe.

We do not sell, rent or lease its customer list data with third party services. We may share appropriate data with trusted services to perform statistical analysis to improve our service.

4. How we store and protect data

Our processing of your personal data is grounded on:

Consent: We process data you have consented to provide.
Contractual Necessity: Data necessary to enter into or perform our contract with you.
Legal Obligations: Processing required to comply with the law.
Legitimate Interests: Data used in ways you would reasonably expect for business operations.

5. How we store and protect data

We take the security of your Personal Information seriously, implementing sophisticated measures to protect your data. Our commitment extends from the development of our platforms to their daily operation. We ensure the security of your personal data by encrypting the connection in transit between client and server, promoting a culture of privacy within our team. Regular assessments help us maintain high data protection standards. However, no method can guarantee 100% security. In the rare instance of a data breach, we have protocols to quickly inform authorities and affected users, striving to uphold your trust and our integrity.

6. Log Data

When you access our Website, we collect Log Data sent by your browser, including your IP address, browser type, visited pages, visit dates and times, time spent on pages, and other related statistics.

7. Cookies

The Cookies policy constitutes a part of the ClosingDealz Terms of Service and Privacy Policy. The terms in this policy shall have the same value as in the Terms of Service except as otherwise provided herein.

If you choose to use ClosingDealz, then you agree to the collection and use of information in relation with this policy. The Information that we collect is used for providing and improving your experience. We will not use or share your information with anyone except as described in this Policy.

8. What are Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

9. How do we use Cookies

We use these cookies to collect information about your visit to ClosingDealz, the content you view, the links you follow, and other information about your browsers, devices, your IP addresses and referral URLs.

10. What types of Cookies do we use

Functional Cookies

Functionality cookies allow websites to remember the user's site preferences and choices they make on the site including username, region, and language. These cookies can remember your preferences to boost the user experience on a website.We use such cookies to help us identify you and remember your previous preferences and settings, which may include your device, your operating system, your preferred language, your location, and other session data. We use a mix of first-party and third-party cookies.

Marketing Cookies

11. How to manage Cookies

Most browsers are preset to accept cookies. You can adjust your browser setting to prevent cookies or to notify you as soon as cookies are loaded. If you choose to refuse our cookies, you may not be able to use some portions of our Services.

Under GDPR, you have the right to access, update, correct, or delete your personal data. You can update your general information directly within the app under settings. Should you wish to delete your data or restrict its use, or if you want to request a copy of your data to be sent to you within 30 days, please contact us. Note that for such requests, you will need to verify your identity to ensure the security of your data. GDPR also ensures your rights to object to processing and to data portability, allowing you to manage your personal information effectively.

13. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

14. Children's Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

15. Complaints

You are entitled to lodge a complaint with a supervisory authority if you believe we have not complied with the requirements of GDPR regarding your personal data.

16. Contact Us

For any questions or requests regarding your data or this privacy policy, please contact us by email: contact@closingdealz.io

Last updated 7 months ago